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Ka Āwhina Mātou
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Important safety note – Our crisis line is a tool for support and coordination, if you are in immediate danger or experiencing an emergency, please dial 111 right away.

Resources

Practical tools

for safety, recovery and education
Access our library of downloadable resources. These tools provide practical steps to help you navigate your journey to a violence-free life.

Women’s Refuge research focuses on the experience of women and non-binary adult victims of intimate partner violence, and of children who are also victims of this violence.

We focus on the experiences of Women’s Refuge clients as well as other victims, and we understand that victims are the best experts of their own realities. Our research is also informed by our frontline kaimahi and by other research in Aotearoa and worldwide.

We analyse and interpret victims’ experiences with a specialist family violence, feminist, and Te Tiriti-based lens.  Our research methods and reports aim to uphold the dignity and mana of victim-survivors, and improve their safety and wellbeing.

Below you will find research reports and resources designed to make our research more accessible and inform good practice with victim-survivors and their whānau.

Housing & Finances

Frequently Asked Questions – Work and Income and IRD

Housing & Finances

A Little Holiday Season Advice

Family Violence & Safety

Violence Wheel

Family Violence & Safety

Are you Being Abused Quiz

To take this test, tick the appropriate box if this happens “often”, “sometimes”, or “never” in your relationship
Digital Safety

Online Safety Plan

The most dangerous time for women and children is when they say they’re leaving, or try to leave.
Digital Safety

Advice For Victims Of Online Harm

Family Violence & Safety

Executive Summary: Reframing ‘Risk’ & ‘Safety’ in intimate partner violence (2025)

A summary of research analysing intimate partner violence risk and safety based on the experiences of 1700+ women and non-binary victims.
Family Violence & Safety

Traumatic Brain Injury (TBI) and Intimate Partner Violence (2025)

A report analysing victims’ experiences of partner violence-induced traumatic brain injury and typical symptoms, showing TBI is common for victims, causes long-lasting harm, and is rarely recognised or treated.
Family Violence & Safety

How Communities Feel about Responding to Family Violence (2024)

A report analysing survey responses from 2,010 people across Aotearoa, exploring how our communities respond to family violence, highlighting people’s willingness to help, barriers to providing effective help, and the need for more guidance and resources for communities to enable better support for victims.

Myth vs Fact

The abuse only happens when the partner has been drinking or using drugs.

Drugs and alcohol can make the behaviour more dangerous or frequent, but they are not the cause. Abuse is a choice to use power and control. Many people use substances and never hurt anyone, and many abusers are completely sober when they choose to be abusive.

Leaving is often the most dangerous time for a victim because the abuser realizes they are losing control. There are also practical barriers like having no money, nowhere to go, or fear for the safety of children and pets.

Children are very sensitive to the “weather” of a home. Even if they don’t see a hit, they hear the shouting, feel the tension, and see the aftermath. Growing up in a home with constant fear affects their sense of safety and development.

Abuse is rarely about losing control; it’s about taking control. Often, an abuser chooses where they hit (so bruises don’t show) or chooses to wait until there are no witnesses. This shows they are actually very much in control of their actions.

Physical violence is usually just one part of a larger pattern. Often, it is preceded by months or years of emotional control, isolation, or monitoring your phone. One hit is a sign that the abuser is willing to use physical force to maintain that control.

Abuse is a crime and a community health issue. When we treat it as a secret, it allows the abuser to keep the victim isolated. Support from friends, whānau, and neighbours is often what helps a person find the path to safety.

Apologies and “honeymoon periods” are often part of the cycle of violence. An abuser may use remorse to regain trust and prevent the victim from leaving, but without professional intervention and a commitment to change, the pattern usually repeats.

Abuse can happen to anyone, including very strong, independent, and successful people. In fact, abusers often target people who are capable and nurturing, then use a pattern of control to slowly break down their confidence over time.

People who cause harm often lead “normal” lives. They are our neighbours, coworkers, and friends. They can be charming and helpful in public while being abusive and controlling behind closed doors.

Domestic violence is a chosen pattern of behaviour used to maintain power. It is rarely a single isolated event. Even if the physical violence only happens once, it is usually backed up by ongoing threats, emotional abuse, or isolation.

Domestic violence occurs in all socio-economic groups.  In fact, middle-class women often face barriers to get public assistance when they decide to leave because of their family’s above poverty line financial status.